dbb88 Responsible Gaming

dbb88 believes that gambling should always be a form of entertainment — a leisure activity enjoyed within personal limits, not a means of generating income or escaping financial difficulty. We recognise that for a small number of players, gambling can become a problem, and we take that risk seriously. Every feature on this page exists because we believe that genuine player protection is not optional — it is a core part of how we operate.

All responsible gaming tools available on dbb88 are provided free of charge to every registered player. You do not need to contact support to activate a deposit limit or a time-out — these controls are built directly into your account settings and can be applied instantly. Where a self-exclusion is requested, it takes effect immediately and cannot be reversed during the chosen exclusion period. dbb88 will not send promotional messages to any player who has an active self-exclusion in place.

We also work to ensure that the dbb88 platform is never accessible to players who are under the age of 21, who have registered a voluntary self-exclusion, or who are in any way legally prohibited from participating in online gambling. Our monitoring systems operate continuously, and our support team is trained to identify and respond to signs of problem gambling with sensitivity and care.

The dbb88 platform is strictly for adults aged 21 and above. This is not a guideline — it is a hard rule enforced through identity and age verification at the point of registration. All new players are required to submit a valid government-issued ID, and accounts that cannot be verified as belonging to an adult aged 21 or over will not be approved. If an underage account is identified after approval, it will be immediately closed and any balances forfeited.

If you are a parent or guardian and you are concerned that a person under your care may be accessing dbb88, please contact our support team immediately at [email protected]. We will investigate the matter promptly and take appropriate action, which may include immediate account closure and a full refund of any deposits made by an underage player.

Setting a deposit limit is one of the most practical ways to keep your gambling within a budget you are comfortable with. dbb88 allows every registered player to set a personal deposit limit at the following intervals:

• Daily deposit limit — resets at midnight Bangladesh Standard Time (BST, UTC+6).
• Weekly deposit limit — resets at midnight on the first day of the week (Monday, BST).
• Monthly deposit limit — resets on the first day of each calendar month at midnight BST.

Deposit limits can be reduced immediately — the new lower limit applies from the moment you save the change. Increasing a deposit limit requires a mandatory 24-hour cooling-off period before the higher limit comes into force. This delay is intentional and is designed to prevent impulsive decisions made in the heat of a gaming session from resulting in higher spending than you intended.

Losing track of time is one of the most common ways that recreational gambling can shift into a pattern that is harder to manage. dbb88's session time reminder feature sends an on-screen notification after a period you define — for example, 30 minutes, 1 hour, or 2 hours — to let you know how long your current gaming session has been running. The reminder appears every time the interval elapses, giving you a consistent nudge to pause, reflect, and decide consciously whether you want to continue playing.

Session reminders are available to all registered players at no cost and can be configured in your account settings at any time. Unlike deposit limits, there is no cooling-off period for adjusting session reminder intervals — you can change the interval at any time to match your current preferences. We recommend setting a reminder regardless of how confident you feel about your ability to self-regulate, as even experienced players benefit from an external cue to pause and assess.

Time-Out (Short Break)

A time-out allows you to take a temporary break from gambling on dbb88 without permanently closing your account. Time-out periods are available in increments of 24 hours, 7 days, and 30 days. During a time-out, your account remains open but you will not be able to log in, deposit, or place any wager. At the end of the time-out period, access is restored automatically. Time-outs are ideal for players who want to pause during a stressful period — such as exam season, a major family event, or a period of financial pressure — without losing their account history or balance.

Self-Exclusion

Self-exclusion is a stronger, longer-term measure for players who feel that their gambling has become — or is at risk of becoming — a serious problem. dbb88 offers self-exclusion options at the following durations:

• 3 months — suitable for players who want an extended break to reassess their relationship with gambling.
• 6 months — for players who need a longer period away from the platform to address concerns about their gaming habits.
• Permanent exclusion — for players who have decided that they wish to stop gambling on dbb88 entirely, with no option to reopen the account.

All self-exclusions take effect immediately upon request. dbb88 will cease all promotional communications to a self-excluded account for the duration of the exclusion. Attempting to open a new dbb88 account during an active self-exclusion period is a violation of our Terms & Conditions and will result in immediate closure of any new account identified.

Problem gambling rarely announces itself clearly. More often it develops gradually — through small changes in behaviour that can be easy to overlook or rationalise. The following signs may indicate that gambling is starting to cause harm:

• Set a strict budget before each session and treat it as money you are prepared to spend on entertainment — exactly as you would for a cinema ticket or a restaurant meal. Once it is gone, the session is over.
• Never gamble when you are tired, stressed, upset, or under the influence of alcohol. Emotional states impair judgment and make it harder to stick to your pre-set limits.
• Balance your gaming activity with other hobbies and social activities. If gambling is the primary or only recreational activity in your day, that is a pattern worth examining.
• Never borrow money to gamble. If you are considering taking a loan, using a credit facility, or asking a friend or family member for money to fund gambling, stop and contact our support team.
• Keep an honest record of how much time and money you spend on dbb88 each month. Reviewing this honestly — even if the numbers are uncomfortable — is one of the most effective ways to stay aware of your gambling patterns.
• Talk openly to someone you trust if you feel your gambling is getting out of hand. A conversation with a friend, family member, or professional counsellor can provide perspective and practical support that is impossible to get alone.

If you feel that gambling is negatively affecting your life — your finances, your relationships, your work, or your mental health — please reach out. dbb88's support team is available around the clock and will respond to responsible gaming requests with empathy and without judgment. You can also contact us to request a time-out or self-exclusion at any time, and the measure will be applied immediately.

dbb88 is not affiliated with any external helpline service. The contact above is provided purely as a public-interest resource for players in Bangladesh who may benefit from speaking with a trained counsellor independently of our platform.