dbb88 Privacy Policy

dbb88 ("we", "us", "the Platform") is committed to protecting the privacy of every player who uses https://dbb88.club. This Privacy Policy sets out in plain English what personal data we collect about you, why we collect it, how we use and protect it, and what rights you have regarding your information. This Policy applies to all users of the dbb88 platform, including registered account holders and visitors who browse the site without registering.

By using the dbb88 platform — whether by creating an account, making a deposit, placing a wager, or simply browsing — you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, please discontinue your use of the Platform and contact us at [email protected] to close your account if you are a registered player.

Information You Provide Directly

When you register for a dbb88 account, verify your identity, make a deposit or withdrawal, or contact our support team, you may provide some or all of the following information:

• Full name and date of birth, as used on your government-issued identification document.
• Bangladesh mobile number used for account registration and OTP verification.
• Email address, where provided voluntarily for account recovery or promotional communications.
• KYC documentation including copies of your national identity card, passport, or other government-issued photo ID.
• Payment method information including the mobile financial service account name (bKash, Nagad, Rocket) or bank account details used for deposit and withdrawal transactions.

Information Collected Automatically

When you visit or use dbb88, our systems automatically collect certain technical and behavioural information about your session, including:

• IP address, device type, browser type and version, operating system, and screen resolution — used to optimise platform delivery and detect fraudulent access patterns.
• Session timestamps, pages visited, game sessions opened, wagering activity, and click-path data — used to improve platform performance and personalise your experience.
• Cookie identifiers and similar tracking technologies as described in Section 9 of this Policy.

Information from Third Parties

In certain circumstances, dbb88 may receive supplementary personal data about you from third parties, including identity verification providers who assist with KYC checks, payment processors who confirm the status of deposit and withdrawal transactions, and responsible gaming databases that allow players to register voluntary self-exclusions across multiple platforms. Any data received from these sources is used solely for the specific purpose for which it was shared and is subject to the same protections described in this Policy.

dbb88 uses the personal data it collects for the following purposes. We will not use your data for any purpose that is incompatible with those listed below without first obtaining your explicit consent:

• Account management: creating and maintaining your dbb88 account, verifying your identity, processing deposits and withdrawals, and communicating account-related information to you.
• Compliance and fraud prevention: fulfilling our KYC, anti-money-laundering, and responsible gaming obligations; detecting, investigating, and preventing fraudulent, prohibited, or illegal activity on the Platform.
• Service improvement: analysing aggregated behavioural data to identify technical issues, improve game performance, and enhance the overall user experience for players in Bangladesh.
• Personalisation: tailoring promotional offers, game recommendations, and platform communications to match your demonstrated interests and wagering history, where you have consented to receiving such communications.
• Customer support: processing your enquiries, complaints, and dispute submissions; maintaining records of support interactions for quality assurance and training purposes.
• Legal obligations: complying with any applicable law, regulation, court order, or lawful request from a competent authority, including providing information to law enforcement agencies where legally required.

dbb88 processes your personal data on the following legal bases, depending on the nature of the data and the purpose for which it is used:

dbb88 does not sell, rent, or trade your personal information to any third party. We share your data only in the following limited and controlled circumstances:

• Payment processors and mobile financial service providers (bKash, Nagad, Rocket): to facilitate deposit and withdrawal transactions on your behalf. These providers receive only the minimum information necessary to process the relevant transaction.
• Identity verification and KYC service providers: to confirm the accuracy of the identity documents you submit during account verification. These providers operate under strict data processing agreements with dbb88.
• Technology and infrastructure partners: hosting providers, content delivery networks, and cybersecurity service providers who support the operation and security of the dbb88 platform. All such partners are contractually prohibited from using your data for any purpose other than providing their services to dbb88.
• Legal and regulatory authorities: where we are required by applicable law, court order, or lawful regulatory request to disclose personal data. In such cases, dbb88 will disclose only the minimum information required to satisfy the legal obligation.

dbb88 requires all third-party service providers who receive your personal data to maintain appropriate technical and organisational security measures and to process your data only for the specific purpose for which it was shared. We do not permit our service providers to use your data for their own marketing or commercial purposes.

dbb88 handles payment information with the highest level of care. When you make a deposit via bKash, Nagad, Rocket, or a bank transfer, the financial transaction is processed directly by the relevant payment provider. dbb88 does not store full mobile banking PINs, OTP codes, or full bank account credentials on its own systems. We retain only the minimum transaction reference data necessary to reconcile payments, process withdrawals, and comply with our anti-money-laundering obligations.

All payment account details you provide during KYC verification (such as a screenshot of your bKash or Nagad account) are stored securely and used solely for the purpose of confirming that deposits and withdrawals are being made to and from an account registered in your own name. This information is not shared with any third party other than the relevant payment processor or as required by law.

What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember information about your visit — such as your preferred language, login status, and session preferences — so that your next visit is smoother and the site works more effectively. dbb88 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate the Platform and improve your experience.

Types of Cookies We Use

dbb88 uses the following categories of cookies on its platform:

• Strictly necessary cookies: essential for the Platform to function. These include session cookies that keep you logged in during your visit and security cookies that protect against cross-site request forgery. You cannot opt out of strictly necessary cookies without disabling the Platform entirely.
• Performance and analytics cookies: collect anonymised data about how players use the Platform — which pages are visited most, how long sessions last, and where errors occur. This data is used in aggregate form to improve platform performance and reliability.
• Functional cookies: remember your preferences such as language selection and display settings so that you do not need to re-enter them on each visit.

Managing Your Cookie Preferences

You can manage or disable non-essential cookies at any time through your browser settings. Most modern browsers allow you to block all cookies, accept only first-party cookies, or delete existing cookies. Please note that disabling certain cookies may affect the functionality of the dbb88 platform — for example, you may be required to log in again on each visit if session cookies are blocked. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

dbb88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. In practice, this means: account data and transaction records are retained for a minimum of five years following account closure to satisfy anti-money-laundering and financial record-keeping obligations; KYC documentation is retained for the same minimum five-year period; communication records with the support team are retained for two years from the date of the interaction; cookie and session data is retained for a maximum of 12 months from the date it is collected.

When your personal data is no longer required, dbb88 will securely delete or anonymise it in accordance with industry best practices. Anonymised aggregate data (from which no individual can be identified) may be retained indefinitely for statistical and analytical purposes.

As a user of the dbb88 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with your registered mobile number and a clear description of your request:

• Right of access: you may request a copy of the personal data dbb88 holds about you, together with information about how it is being used and with whom it has been shared.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it.
• Right to erasure: you may request the deletion of your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent, or where processing is unlawful. This right is subject to our legal retention obligations.
• Right to restriction: you may request that we restrict the processing of your personal data in certain circumstances, such as while a rectification request is being assessed.
• Right to object: you may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests, in which case we will cease processing unless we can demonstrate compelling legitimate grounds.

dbb88 will respond to all verified privacy rights requests within a reasonable timeframe. We may ask you to verify your identity before processing your request to protect against unauthorised access to account data.

dbb88 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and the dbb88 platform; secure, access-controlled server infrastructure; regular security audits and vulnerability assessments; staff training on data handling and privacy obligations; and two-factor authentication (OTP) for account login and sensitive account actions.

In the event of a data breach that is likely to result in a risk to your rights or freedoms, dbb88 will notify affected players without undue delay and will take immediate steps to contain and remediate the breach. We encourage you to keep your account credentials secure and to contact [email protected] immediately if you believe your account has been compromised.

The dbb88 platform is strictly for adults aged 21 and above. dbb88 does not knowingly collect, store, or process personal data relating to any individual under the age of 21. If we become aware that personal data belonging to a person under the age of 21 has been collected, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that a minor in your care has registered on dbb88, please contact us immediately at [email protected].

dbb88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. The date of the most recent update is displayed at the top of this page. Where a change materially affects your privacy rights, we will endeavour to provide advance notice via your registered mobile number or email address. Your continued use of the dbb88 platform after the effective date of any change constitutes acceptance of the updated Policy. We encourage you to review this page periodically.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way dbb88 handles your personal data, please contact our support team by email at: [email protected]